Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our platform. By using our services, you agree to the terms described in this policy.

Information We Collect

We collect personal and non-personal information to provide and improve our services.

The types of information we may collect include:
• Name, email address, phone number, and billing details
• Account information and login details
• Payment information (processed through secure gateways)
• Usage data, device details, IP address, and browser information
• Communication logs and customer support messages

How We Use Your Information

Your information is used to ensure smooth service delivery and enhance your experience.

We use your data for:
• Processing orders and payments
• Providing customer support
• Personalising your user experience
• Improving our website functionality and performance
• Marketing and promotional communication (with permission)
• Ensuring platform security and fraud prevention

How We Protect Your Data

We take strong security measures to safeguard your personal information.

Your data is protected through industry-standard encryption and secure servers. We do not store sensitive payment information such as card numbers. All transactions are processed by trusted, PCI-DSS compliant payment gateways.

Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share your data only with:
• Trusted service providers (delivery partners, payment gateways, technical support)
• Legal authorities, if required by law
• Internal teams for operational purposes

All partners are obligated to follow strict confidentiality and data protection standards.

Cookies & Tracking Technologies

We use cookies to enhance your browsing experience.

Cookies help us:
• Understand user behaviour
• Save your preferences
• Improve website performance
• Provide personalised content

You can disable cookies in your browser settings, but some features may not work properly.

Your Rights & Choices

You have full control over your personal information.

Your rights include:
• Accessing your personal data
• Updating incorrect information
• Requesting deletion of your data
• Opting out of promotional communication
• Withdrawing consent at any time

Third-Party Links

Our website may contain links to external sites.

We are not responsible for the privacy practices or content of third-party websites. We advise users to review their respective privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page. Continued use of our services after updates implies acceptance of the revised policy. We encourage you to review this page regularly.